A little help, whenever you need it.
Explore answers about AKVA, the collection and your order.
Your questions, answered.
Find the essentials below, from delivery to your daily routine.
A few helpful answers.
Orders & delivery
Where does AKVA deliver?
We offer delivery to major cities in Pakistan. Delivery costs Rs. 300, and orders above Rs. 2,000 qualify for free delivery.
How can I follow my order?
Sign in to view your order history. Our team coordinates delivery updates directly.
Products & routines
Where can I find ingredient information?
Check the information supplied with each product for its full ingredient list and directions.
How do the four products fit together?
Explore the collection through four steps: Cleanse, Treat, Moisturize and Protect.
Orders & payment
Can I pay on delivery?
Cash on delivery is available. We verify COD orders by WhatsApp or phone before dispatch.
What if there is a problem with my order?
Keep your order reference and product packaging so our team can review the issue with you.